AHPRA Registration Extended to 15 June 2025: NPAA Demands Registration Be Fixed

The Nurses’ Professional Association of Australia (NPAA) has put AHPRA on notice to fix the broken AHPRA registration portal that is placing thousands of nurses and midwives at risk of involuntary deregistration, delays, or financial penalties.

While we welcome the decision to extend the renewal deadline to 15 June 2025, this development alone is not enough. NPAA President Kara Thomas has written to AHPRA CEO Justin Untersteiner demanding an immediate overhaul of the system, waiving of late fees, and clear, supportive communication to affected registrants.

NPAA calls on AHPRA to:

• Guarantee no penalties, deregistration, or legal consequences where registration is delayed due to system failure
  
  
• Waive all late fees resulting from technical errors or access barriers
  
  
• Communicate clear contingency plans for remote, rural, and affected members
  
  
• Urgently resolve ongoing access and authentication failures

NPAA will not stand by while a failed digital rollout threatens frontline clinicians. We are monitoring the situation closely and are prepared to escalate these concerns if urgent remedial action is not taken.What You Need to Know About the Renewal Process

All nurses and midwives (general or non-practising) must renew their AHPRA registration annually. In 2025, the deadline has been extended to 15 June—a direct response to the technical difficulties many practitioners are experiencing.

You must now:

• Set up a new AHPRA portal account
  
  
• Reset your password
  
  
• Enable multifactor authentication (MFA)
  
  
• Use two devices (computer + mobile/tablet) to complete your renewal

Need help renewing?

Read our full step-by-step blog on the AHPRA registration process here.Why NPAA Is Alarmed

Since the launch of AHPRA’s new portal, NPAA has received hundreds of member reports highlighting:

• Login failures, especially MFA issues
  
  
• Hours-long support delays with no call-back options
  
  
• Portal incompatibility with mobile devices, harming rural/remote users
  
  
• Registrants at risk of missing the deadline despite early renewal attempts
  
  
• Threats of deregistration or late fees, despite system errors

This is more than a technical hiccup—it’s a national professional risk. As outlined in our 15 May 2025 letter to AHPRA, the rollout has failed to support the very health workers it regulates.

NPAA President Kara Thomas formally wrote to AHPRA on behalf of our members demanding:

1. No punitive action where delays are caused by the portal
   
   
2. Clear communication around support and contingency plans
   
   
3. Immediate waiving of all late penalties for affected registrants

“The sense of abandonment and bureaucratic indifference is palpable... we cannot afford to have even 5% of nurses or midwives sidelined due to administrative error or inaccessible technology,” Kara wrote.
 → Read the full letter

We will continue advocating at the highest levels until all nurses and midwives can complete their renewal without fear, delay, or penalty.Want to find out more or have a question? Get in touch with us:

Phone: 1300 263 374
Email: hotline@npaa.asn.au
Or book a meeting

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